We are sorry that you are not happy with your product. You can return any item for 28 days after your purchase. To do so, please use a shipping partner with tracking and insurance, so we both can track the parcel just in case it does not arrive in time and you can expect some cash when it gets lost.
Please return your items to the following address:
Blank Surf GmbH
Once your parcel arrives at our office, we usually refund the money on the same day. Please step away from asking about the refund on the same day, as we sometimes have team meetings or team members on sick leave and therefore we will refund it the next day possible.
What happens with returns?
If the product is still perfect, we wash it and resell it afterwards.
If the product has a defect, we wash it, repair it and then gift them to our team and friends.
We never throw away products and always repair defect articles.